Shipping & Returns
Shipping Costs, Duties & Taxes:
- Switzerland: FREE
- Rest of Europe (including UK): CHF 10.-
- US, Canada, Australia & Japan: CHF 20.-
- We ship from Switzerland and items shipped abroad will incur local import taxes. Payment of local taxes is the responsibility of the customer.
You can return items within 7 days, just contact us at firstname.lastname@example.org with the reason for the return or exchange.
- Include your order number in the return so we can refund you as quickly as possible
- Share the tracking number with us. No need to return items with a signed for delivery.
- For international returns mark the package as ‘Return Goods” with a sales value of CHF 0.00
- Note: shipping costs of returns are not refunded
We don't offer returns on last pieces that are discounted items but exchanges are possible for items in stock.